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Leveraging AI in Engineering Knowledge Work: Framework for Evaluating Effective Use Cases

This IEEE paper introduces a practical framework for evaluating where AI can effectively support engineering knowledge work while maintaining technical rigor, engineering judgment, and accountability.

Presented and awarded 2nd Place Paper Award at the 2026 IEEE Rural Electric Power Conference (REPC).

As electricity demand grows and engineering organizations face increasing pressure to deliver projects faster, firms are increasingly exploring how AI tools can improve productivity without compromising quality. However, many organizations are adopting AI without a structured method for determining which engineering tasks are appropriate for AI assistance and which should remain primarily human-driven.

This paper presents a framework for evaluating engineering tasks based on their characteristics, helping organizations identify where AI can automate work, accelerate analysis, formalize ambiguous problems, or support human exploration.

Why This Matters

  • Engineering organizations are under increasing pressure to deliver more work with limited engineering resources. At the same time, advances in AI have introduced new opportunities to improve efficiency, support decision-making, and accelerate knowledge work.
  • The challenge is no longer whether AI can be used in engineering. The challenge is determining where AI can genuinely enhance engineering workflows while preserving technical quality, engineering judgment, and accountability.
  • This paper provides a structured methodology for evaluating engineering tasks and identifying the most appropriate role for AI within the engineering design process.

Key Topics Covered

  • Framework for evaluating AI suitability across engineering tasks
  • Human-AI collaboration in engineering workflows
  • Risk-based AI governance and oversight
  • Task classification using problem structure and outcome convergence
  • Practical deployment strategies for engineering organizations
  • Consequence-of-error considerations for AI-assisted engineering work

Framework Overview

The framework classifies engineering tasks based on two key dimensions: degree of problem structure and degree of outcome convergence. These classifications help organizations determine whether AI should be used to automate, accelerate, formalize, or support exploration within engineering workflows.

Four-quadrant framework showing how AI can support engineering knowledge work based on task structure and outcome convergence. The framework categorizes tasks into Formalize (clarify unclear problems), Automate (clear inputs and repeatable tasks), Explore (early-stage thinking), and Accelerate (multiple valid solutions).
Framework illustrating how engineering organizations can evaluate appropriate AI deployment strategies based on the degree of problem structure and outcome convergence.

Authors

Jasmine Badiee Konrad, PhD – NEI Electric Power Engineering

Jake Wiggins, PE – NEI Electric Power Engineering

IEEE Notice

© 2026 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, including reprinting/republishing this material for advertising or promotional purposes, collecting new collected works for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.

Note: This page contains the accepted manuscript version. The final published version will be available through IEEE, at which point, this link will be updated.

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